The recent RCC podcast featured guest Erick Kuster from PERC. As he discussed “leveraging technology to train better” and how propane safety is the cornerstone of the industry’s commitment to customers and communities, something clicked. The parallel between their goal and ours became clear. While PERC focuses on propane safety and education for propane companies, we’re dedicated to helping these same businesses stay safe online.
“It’s always the other guy it happens to, until it happens to you.” – Erick
When Erick says “It’s always the other guy it happens to, until it happens to you,” our whole team could agree we see this every day as we help business owners keep their websites, email, and social media accounts safe.
Tips Just for You & Your Propane Business
The same diligence that makes propane companies industry leaders in physical safety—attention to detail, proactive maintenance, and continuous training—translates remarkably well to cybersecurity practices.
Remember to track your progress, but don’t just focus on numbers. Yes, watching the percentage of customers using online payments is important, but so are the stories.
Just as you protect your physical assets, your digital presence needs similar attention in today’s connected world. Common challenges businesses face include making sure websites and emails are on secure servers, managing admin access to online accounts, and keeping social media accounts protected. We often help small businesses and their employees recognize what phishing looks like, coach them through questions they have, and help find the best solutions to solve problems. By taking proactive steps to secure your digital assets, you can focus on what matters most – running your propane business efficiently and safely.
Why Digital Safety Matters in the Propane Industry
Your customers trust you with their safety when it comes to propane services. That same trust extends to how you present your online presence as trustworthy and credible so customers feel like their personal information and interactions are secure. When you partner with Vivid Image, you can focus on providing safe, reliable propane services to your customers while our team helps manage the digital side of things.
Services our small business clients leverage our team include:
- Safe web hosting monitored 24/7
- Domain name registration and renewal
- Google friendly websites, content, and practices
- Staff training so you can update your own website
- Coaching on marketing practices to keep you safe & grow your business
- Industry best-practices, site maintenance, and proactive updates
- Immediate attention to potential issues
- Available to answer your questions & find solutions
Your Partner in Progress
Whether you’re handling propane or managing digital assets, safety isn’t just about preventing problems—it’s about creating a culture of education, doing what’s right, and looking out for each other. Our team will help guide yours to keep you safe online.
Let’s Do This!
Your propane company has earned its customers’ trust through years of reliable service. The right technology, education, and safety protocols help you identify and improve vulnerabilities online and off. Let’s make those foundations even stronger.
