Train Every Employee to Grow Your Sales
Vivid Propane Marketing has partnered with Pro Image Communications, the industry’s most experienced sales training team, to bring your propane company the skills it needs to ask for the sale, overcome objections, and close more business.
About This Partnership
Industry Experts Who Understand How Propane Companies Operate
When Vivid Propane Marketing looked for a training partner to recommend to our clients, we needed someone who truly understands the propane, heating oil, and HVAC industries, not a generic sales-training firm. Pro Image Communications is that partner.
Founded by Kirk Wright with over 45 years in the energy market, Pro Image has worked with hundreds of companies across the U.S. to improve sales, operations, and profitability. Their team brings over 200 years of combined industry experience to every engagement.
200+ Years
Full Team Experience
45+ Years
Kirk Wright, Founder
40+ Years
Barry Harris, VP
45+ Years
David W. Lowe, VP
“When you work with Pro Image, you work with people who truly understand how propane, heating oil, and HVAC companies operate. That’s the Pro Image difference.”
Sales Training Programs
Enable Every Employee to Help Grow Sales
Whether you have new employees or a team of seasoned professionals, Pro Image’s approach will improve confidence, sharpen techniques, and ultimately grow your company.
Convert Every Inbound Call
CSR Training
How many sales are your CSRs closing? Make sure your team knows how to properly handle in-bound calls, out-bound calling, customer objections, price shoppers, and cross-selling. Every phone call is an opportunity — make sure your team is ready.
- In-bound call handling
- Overcoming objections
- Cross-selling techniques
- Price shopper responses
Close More Deals, Face-to-Face
Professional Sales Training
Enhance your sales team’s skills with tools for converting inbound and outbound calls into sales, making the sale face-to-face, overcoming objections, and much more. Build a team that confidently asks for the business every time.
- Inbound/outbound conversion
- Face-to-face closing
- Objection handling
- Commission plan design
Your Techs Are Your Best Salespeople
Technician Training
Technicians are sometimes the only employee the customer will ever see face-to-face. Give your technicians the tools and confidence to speak to your customers comfortably and to identify cross-selling opportunities on every service call.
- Customer communication
- Cross-sell identification
- Service call confidence
- Upsell techniques
Turn Deliveries Into an Opportunity
Driver Training
Drivers have very unique relationships with your customers. Empower them with sales skills to listen to customers and prospects, identify issues and opportunities, and bring information back for follow-up action. Every stop is a sales touchpoint.
- Customer listening skills
- Opportunity identification
- Field intelligence gathering
- Follow-up protocols
Why We Chose Pro Image
Why Vivid Propane Marketing Recommends Pro Image
We only recommend partners who meet our standard: deep industry expertise, measurable results, and a genuine commitment to your success.
Deep Industry Knowledge
Pro Image’s team doesn’t just know sales — they know propane, heating oil, and HVAC inside and out. With 200+ years of combined experience, they understand your business model, your customers, and your challenges.
Proven Results
Barry Harris alone turned ‘red ink’ HVAC and service departments into areas contributing $500K to overall operations. Pro Image doesn’t just provide advice — they ensure your success by helping you implement the changes for guaranteed results.
Whole-Team Approach
From your CSRs and salespeople to your technicians and drivers, Pro Image trains every employee who touches a customer. Because every interaction is a sales opportunity for your propane company.
Ongoing Support
Pro Image monitors progress through scorecards, conducts CSR call monitoring, and provides outbound calling services. Their support doesn’t end after training day — they stay engaged to ensure lasting results.
“At Pro Image, we don’t just provide great advice. We ensure your success by helping you implement the changes for guaranteed results.”
That’s the standard we hold our partners to at Vivid Propane Marketing. Pro Image Communications lives up to it — and then some.
Pro Image Also Offers
- Competitive Price Surveys
- Operations & Implementation Consulting
- CSR Call Monitoring & Scorecards
- Marketing Materials & Direct Mail
- Outbound Calling & Customer Activation
The Pro Image Team
Work with People Who Know This Industry
Every member of the Pro Image team has spent their career in the energy industry. They don’t need to learn your business — they already know it.
Kirk Wright
President & Founder, 45+ Years
Kirk founded Pro Image with a singular focus: helping propane, heating oil, and HVAC companies maximize profitability. His four decades in the energy market give him unmatched perspective on what works — and what doesn’t — for companies like yours.
David W. Lowe
Vice President, 45+ years
David drives the successful execution of marketing, pricing, and operational efficiencies that directly improve profitability. His experience working with management and ownership teams helps identify, develop, and implement comprehensive action plans quickly.
Barry Harris
Vice President, 40+ years
With 40+ years of leadership from the ground up in heating oil, HVAC, and propane, Barry has a track record of turning struggling departments into profit centers — including converting ‘red ink’ service areas into $500K contributors to overall operations.
Propane Companies Trust Pro Image
What Clients Say
“Outsourcing employee training to Pro Image lets me focus on making money.”
Dave, Owner, Long’s Gas
“One call does it all. I get expert help on operations, marketing and training.”
Andy, Owner, Altogas
“Thanks so much David, this is awesome and there is no way a person from our office could get all these questions answered!”
Brian, Owner, Virginia Propane Company
Ready to Grow Your Sales?
Let’s Connect You with Pro Image Communications
Whether you’re looking to train your CSRs, empower your drivers, or build a complete sales culture across your propane company, Pro Image has the experience and the programs to make it happen. Reach out to Vivid Propane Marketing today and we’ll make the introduction.
Pro Image Communications
To learn more about training packages for your group, contact Pro Image today!
Our team has over 200 years of combined working experience in this industry. That’s the Pro Image difference.
